- General - Auckland City Council
recognises its responsibility, and is committed to,
ensuring the privacy of your information.
- Personal information - You may be asked
to submit certain personal information in order to
receive or use services from Auckland City
Council. We will treat any such personal
information submitted by you and any information
retrieved while using this website ("site") in
accordance with this privacy policy.
- Modification of privacy policy - Auckland
City Council may, from time to time and in its
sole discretion, modify, alter or otherwise change
this Privacy Policy with or without notice to you.
All such changes will be effective immediately upon
the updating of the page on the site at which the
privacy policy is contained. You agree to check the
privacy policy and be bound by the privacy policy
that is in effect at the time at which you access
the site.
- Collection, use and storage of personal
information - You may browse and access
information contained on the site without providing
personally identifiable information. Where you
voluntarily provide personally identifiable
information (e.g. if you apply for an account with
us or email us), we will hold your personal
information in accordance with the requirements set
out in the Privacy Act 1993. In particular:
- your personal information will be used only
for the purposes for which it is collected and
will be retained only for as long as is
necessary to fulfil the purposes for which the
information was collected (including any time
that we are required by law to retain such
information).
- we will not release your personal
information to any third party except where
required to, permitted to, by law, where you
have authorised us to do so or where disclosure
is connected to the purpose for which the
information was collected.
- Update emails - you will only receive
email updates from us if you have expressly signed
up for the email updates on Auckland City
Council's or the Matariki Festival website, or
have supplied your email address to us by other
means for that purpose. The information collected by
Auckland City Council for this purpose
(including email addresses) will not be shared with
other parties and you may unsubscribe to update
emails at any time.
- Access to, editing and deleting personal
information - You can ask to see the personal
information that we hold about you, or make a
request for information under the Local Government
and Meetings Act 1987, by sending a written request
to:
Information team leader
Democracy Services
Auckland City Council
Private Bag 92516
Wellesley Street
Auckland
You may also ask us to correct, alter or delete any
personal information that we hold about you by sending a
written request to the above address. It is your
responsibility to ensure that personal information
provided to us is accurate.
- Information retrieved while visiting the
website - Some information is automatically
retrieved while you visit the site. This information
is outlined below. In the event that any personal
information is collected, we will only use this
information in aggregate form so that identify
individual users cannot be identified. In order to
provide you with better and more relevant services,
we compile information about email responses and
website usage. This information helps us to better
understand our customers' interests and site usage
patterns and also what types of content may help to
encourage those visits. We also log your IP address
(the perceived location of your computer on the
internet) whenever you use the site. This is for
system administration and troubleshooting purposes
only. In both our HTML (containing text and images)
and text (containing text only) update emails, we
track clicks to find out which links in the email
were clicked on. In HTML update emails we also track
whether the email itself has been viewed and by
whom. "HTML-sensing" is used to determine if your
client supports HTML-based emails. This is employed
only if you request our system to detect whether you
can receive HTML emails.
- Security - To prevent unauthorised
access, maintain data accuracy and ensure the
appropriate use of any information supplied by you,
Auckland City Council have put in place
physical, electronic and managerial processes to
protect your information. Additionally, all user
information stored on the Site is protected from
unauthorised access through the use of secure
passwords, user PINs and other security procedures.
Users have specific responsibilities to keep their
PIN secure under the
Terms and conditions for transaction processing
services.
- Queries - If you have any further
questions relating to this Privacy Policy, please
contact us.
